Cancellation Policy

Effective Date: 29/09/2025

At Vrindori.store, we understand that sometimes plans change. We allow order cancellations under the following conditions:

1 Cancellation Window
Orders can be cancelled within 12 hours of placing the order or before the item is dispatched, whichever is earlier.
Once an order has been shipped, it cannot be cancelled.

2 How to Cancel
To cancel an order, email us at saloniparihar1998@gmail.com with your Order ID and reason for cancellation.

3 Refund for Cancelled Orders
If your order is eligible for cancellation, the refund will be processed to your original payment method within 5–7 business days.

4 Exceptions
Customized or made-to-order products cannot be cancelled once production begins.